GetTranzport Privacy Policy

Effective Date: February 27, 2026

https://gettranzport.com/privacy-policy

GetTranzport Inc. (“GetTranzport,” “we,” “our,” or “us”) operates a long-distance ride-hire passenger transportation platform connecting riders with independent drivers for intercity and regional travel.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the “Platform”). By using GetTranzport, you agree to the practices described in this Policy.

1. Scope

This Policy applies to all users of GetTranzport, including:

Riders (passengers)
Drivers
Website visitors

It applies to personal information that identifies you directly or indirectly. Your use of the Platform is also governed by our Terms of Service.

2. Information We Collect

a. Information You Provide

Name, Email address, Phone number
Profile photo, Date of birth
Payment details

Driver Applicants:

Address, Driver’s licence
Vehicle and insurance details
Background check and Tax information

b. Information Collected Automatically

Location Data: Real-time and approximate data for matching and safety.
Trip Information: Pickup/destination, duration, distance, and fares.
Device Data: IP address, browser type, and OS.
Cookies: Used for functionality and usage analytics.

c. Information From Third Parties

We may receive information from identity providers, payment processors, and marketing partners.

3. How We Use Your Information

Provide ride-matching and trip services
Process payments and verify identities
Maintain platform safety and prevent fraud
Provide customer support and improve features
Comply with legal obligations

4. How We Share Information

Between Riders and Drivers

Drivers see Rider name, pickup/destination, photo, and rating. Riders see Driver name/photo, vehicle details, license plate, and real-time location.

Service Providers & Legal

We share data with trusted vendors (hosting, payment, etc.) or to comply with legal requirements.

5. Data Retention

We retain data as long as your account is active and for legal/tax purposes (typically up to 7 years for transaction records).

12. SMS & A2P Messaging Disclosure

By providing your phone number, you agree to receive SMS/MMS messages related to trip updates, security notifications, and promotions.

Opt-out: Reply STOP to unsubscribe or HELP for assistance.

Message and data rates may apply. Consent is not a condition of purchase.

13. Contact Us

📧 [email protected]
🌐 https://gettranzport.com