RideCarpooling.comGetTranzport Support Center
Everything you need to get help. Reach us via phone, WhatsApp, email, live chat, or browse our help topics and FAQs.
All Contact Channels
Pick the channel that fits your need. We respond fast on every channel.
24/7 Phone
+1 431-334-2841
Instant — 24/7 live agents
+1 431-334-2841
Instant — 24/7 live agents
General Email
admin@gettranzport.com
Within 30 minutes
Driver Support
drivers@gettranzport.com
Within 30 minutes
Bookings
bookings@gettranzport.com
Within 30 minutes
Partnerships
partnerships@gettranzport.com
Within 1 hour
Live Chat
Get instant help from our support team
Hi there! Welcome to GetTranzport Support. How can we help you today?
I need help with my booking...
No problem! Could you share your booking reference so we can look it up?
Live chat is currently in development.
For immediate help, use WhatsApp or call us directly — both are staffed 24/7.
Email the Right Team
Click any alias to open your mail app. Each routes to the right department.
Bookings & Trips
bookings@gettranzport.com
New ride bookings, trip changes, cancellations
Partnerships
partnerships@gettranzport.com
Business deals, affiliates, enterprise sales
Complaints
complaints@gettranzport.com
Escalated complaints, disputes, refunds
Legal & Compliance
legal@gettranzport.com
Legal notices, DMCA, privacy requests
Browse Help Topics
Booking Help
Questions about making, changing or cancelling a booking.
Payments & Pricing
Billing, refunds, pricing and payment methods.
Driver Issues
Problems with your driver, vehicle or trip experience.
Safety & Security
Report a safety concern or suspicious activity.
Account & Profile
Login issues, profile settings and preferences.
Cross-Border Trips
Visa, border crossing and international transfer queries.
Our Offices
2-Nice Rideshare & Carpooling Transport Services Inc.
GeTTranzport.com - Ubiquitous Ride
635 St. James Street, Winnipeg, MB R3G 3R4, Canada
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Pickup
635 St. James Street, Winnipeg, MB R3G 3R4, Canada
Send Us a Message
We typically respond within 30 minutes. Or email the right team directly above.