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The GetTranzport
Driver Trust Score
Every driver on GetTranzport is verified, scored, and badged. Passengers see your trust tier before they book. Drivers with higher scores get better placement, premium bookings, and higher earnings.
Sample Driver Scores
Scores update in real time after every completed booking
Canadian-Registered Platform
FINTRAC regulated · CRA accountable · Zero fraud tolerance
GetTranzport is incorporated in Canada. All driver verification processes comply with Canadian federal law, including FINTRAC identity verification requirements for Canadian-based drivers. This means your verified status carries legal weight — not just a platform badge.
Why this matters →Four Tiers. Clear Progression.
Every driver starts at Verified and builds their score through consistent performance. Each tier unlocks better placement, higher-value bookings, and more earning potential.
Verified
Score: 1–499
- Identity and licence verified
- Vehicle inspection passed
- Eligible to receive booking requests
- Basic driver profile visible to passengers
Trusted
Score: 500–799
- Priority placement in booking results
- Trusted badge visible on driver profile
- Access to corporate and business bookings
- Reduced dispute review time (24hr)
Elite
Score: 800–949
- Top placement in all search results
- Elite badge — highest passenger trust signal
- Access to VIP and premium bookings
- Dedicated account manager
- Early access to new platform features
Platinum
Score: 950–1000
- Platinum badge — exclusive top-tier status
- Featured in GetTranzport driver spotlights
- Highest priority for premium corporate accounts
- Quarterly bonus eligibility
- Direct line to GetTranzport leadership team
Transparent. Verifiable. Fair.
Every factor that affects your Trust Score is published here. No hidden algorithms. No opaque deductions. You always know exactly what drives your score.
Identity & Compliance
Government-issued ID verified
Passport, driver's licence, or national ID verified against official records.
Driver's licence valid & current
Licence checked for validity, expiry, and endorsements relevant to vehicle class.
Criminal background check passed
Background check completed through accredited Canadian or international provider.
FINTRAC compliance (Canadian drivers)
For Canadian-based drivers, FINTRAC identity verification completed.
Vehicle & Insurance
Vehicle inspection passed
Vehicle meets GetTranzport safety and cleanliness standards.
Commercial insurance verified
Valid commercial or hire-and-reward insurance confirmed.
Vehicle photos approved
Interior and exterior photos reviewed and approved by our team.
Vehicle age within policy
Vehicle meets the maximum age requirement for the selected vehicle class.
Trip Performance
Trip completion rate ≥ 95%
Percentage of accepted bookings completed without cancellation.
On-time arrival rate ≥ 90%
Percentage of trips where driver arrived within the agreed pickup window.
Trips completed (volume)
Score increases with trip volume — 10, 50, 100, 250, 500+ trips each unlock additional points.
Zero no-shows in last 90 days
No accepted bookings abandoned without notice in the past 90 days.
Passenger Ratings
Average rating ≥ 4.8 / 5.0
Weighted average of all passenger ratings over the last 6 months.
Average rating 4.5–4.79
Good standing — eligible for Trusted tier.
Positive written reviews
Each verified written review with 4+ stars adds to your score.
Zero safety complaints
No unresolved safety-related complaints in the past 12 months.
Account Standing
Account age ≥ 6 months
Longer account history signals reliability and commitment.
Profile completeness 100%
All profile fields completed including bio, languages, and service areas.
Response rate ≥ 85%
Percentage of booking requests responded to within 2 hours.
Zero payment disputes in 12 months
No unresolved payment disputes raised by passengers.
From Application to Verified in 3–5 Days
Here's exactly what happens between submitting your application and receiving your Verified badge.
Submit Application
Complete the driver application form with your personal details, vehicle information, and service areas. Takes under 10 minutes.
Identity Verification
Upload your government-issued ID and driver's licence. Our verification partner checks authenticity against official records.
Background Check
A criminal background check is run through our accredited provider. Canadian drivers also complete FINTRAC identity verification.
Vehicle Inspection
Submit vehicle photos and insurance documents. Our team reviews for safety, cleanliness, and compliance with vehicle class standards.
Verified Status Granted
Once all checks pass, your account is activated with Verified status and a starting trust score. You can begin accepting bookings immediately.
Build Your Score
Complete trips, earn ratings, and maintain your account standing. Your trust score updates in real time after every completed booking.
Verification That Carries
Legal Weight
Because GetTranzport is incorporated in Canada, our driver verification process isn't just a platform policy — it's backed by Canadian federal law. FINTRAC identity verification for Canadian-based drivers means your Verified status is legally meaningful, not just a badge.
Passengers booking through GetTranzport know they're riding with a driver who has passed a background check, identity verification, and vehicle inspection — all under a Canadian regulatory framework with zero tolerance for fraud.
FINTRAC Compliant
Canadian driver identity verification meets FINTRAC federal requirements.
Criminal Code Protected
Background checks backed by Canada's Criminal Code — not just platform policy.
Publicly Verifiable
Driver verification status is visible to passengers before every booking.
Continuously Updated
Trust Score updates in real time — not just at onboarding.
Common Questions About Driver Verification
Build Your Trust Score.
Earn More. Every Monday.
Apply today, get verified in 3–5 days, and start building the trust score that unlocks premium bookings and higher earnings.
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